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Topika Remote connects your iPhone to a Topika Wi-Fi microscope camera. You see the live image with Topika Vision's measuring tools, and a remote expert can join from a link to look at the slide with you, talk, point and measure.

What you need

• An iPhone with iOS 16.4 or later.
• A Topika Wi-Fi microscope camera that Topika has activated for Topika Remote. Without a camera, you can try the demo.
• Mobile data for calls. The camera's Wi-Fi has no internet, so the call uses mobile data while the iPhone stays on the camera's Wi-Fi.
• For the expert: a recent browser (Chrome, Edge, Safari or Firefox) on a computer, tablet or phone. No app or account.

Connect your camera

1. Turn on the camera and wait about a minute. Each camera kit has its own Wi-Fi network (for example WiFi5Camera_…).
2. Open Topika Remote and tap Scan camera QR, then scan the QR code on the camera. The app joins the camera's Wi-Fi. You can also join it in the iPhone's Settings › Wi-Fi and then pick the camera in the app.
3. When iOS asks, allow Local Network access, so the app can reach the camera.
4. The live image appears. You can measure, take snapshots and record without an internet connection.

Activate a camera

The first time you connect a camera, the app checks with Topika that it is activated. This needs internet, so keep mobile data on. If the app says the camera is not registered:

1. The app shows the camera's serial number on that screen, with buttons to copy it and contact us. You can also find it in the camera's details.
2. Send the serial number to us by WhatsApp at +972-58-492-8662 or by email to info@topika.co.il.
3. We confirm when the camera is active. Reconnect to it in the app; activation takes effect within a few minutes.

After the check, the app remembers the camera, so live view and measurements also work without internet. The app shows the camera's call minutes used this month, the longest a single call can be, and, if your camera's access has an end date, that date. To change any of these, contact us.

Invite an expert

1. In the live view, tap Invite expert, then Start session.
2. The share sheet opens: send the link by Messages, WhatsApp or email. The app also shows a room code and PIN you can read out instead.
3. When the expert opens the link, the app shows their name. Tap Admit. Nothing is shared before you admit them.
4. Talk, point and measure together. The expert can ask for a full-resolution snapshot at any time. End the session when you're done; the link then stops working.

Calls can be up to the maximum length set for your camera. The app shows a countdown and warns 5 minutes and 1 minute before the end.

For the expert: join a call

1. Open the link you received. It works on a computer, tablet or phone. There is nothing to install and no account.
2. Enter your name, allow the microphone (and the camera if you want to show your face), and select Join session.
3. Wait for the operator to admit you. Then you see the live microscope image. You can point with the laser pointer, measure, annotate, and request full-resolution snapshots.

No link? Open remote.topika.co.il and enter the room code and PIN the operator gives you.

Try it without a camera

On the start screen, tap Try the demo. It plays a sample microscope video so you can try live view, measurements and a short call. Demo calls end after 15 minutes.

Troubleshooting

The call doesn't start, or the app says it can't check the camera

The camera's Wi-Fi has no internet. Keep mobile data on: the app talks to the camera over its Wi-Fi and uses mobile data for the call. Check Settings › Mobile Data (or Cellular) and make sure Topika Remote is allowed to use it.

The app doesn't find the camera

• Make sure the iPhone is connected to the camera's Wi-Fi in Settings › Wi-Fi.
• Allow local network access: Settings › Privacy & Security › Local Network › Topika Remote.
• Turn the camera off and on, wait a minute, and try again.

The expert is waiting and can't see anything

The operator has to tap Admit in the app. Until then, the expert sees a waiting screen.

The expert sees no video, or the video is slow

• Both sides need a working internet connection. A stronger mobile signal at the microscope helps most.
• On strict company or university networks, the call automatically uses an encrypted relay. It still works, but quality can be lower; another network may help.
• For fine detail, request a full-resolution snapshot: it is always sharp, whatever the connection.

No sound

• Check that neither side is muted, and that the expert's browser is allowed to use the microphone.
• On the iPhone, check the volume and that Topika Remote may use the microphone (Settings › Topika Remote).

The link says the session has ended

Links stop working when the operator ends the call or after the session's time runs out. Ask the operator for a new link.

The app says the camera's access has ended or its minutes are used up

New calls are paused, but live view, measurements and snapshots keep working. Monthly minutes start again on the 1st of the month. Contact us to change the end date or the minutes.

Contact

Topika Labs · WhatsApp and phone +972-58-492-8662 · info@topika.co.il

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